Terms & Conditions | OWR

Overview

This website is operated by OWR Limited, or "OWR" for short. In this website, "we" and "our" refer to New Times Bedding Manufacturing Co., Ltd. We provide you with this website, the various information, tools, and services available on it, but you must accept and comply with all the following terms, conditions, policies, and notices.

By visiting our website and/or purchasing products from us, you agree to use our "Services" and be bound by the following Terms of Service ("Terms of Service" or "Terms"), including any additional terms and conditions and policies mentioned or provided via hyperlinks. These Terms of Service apply to all website users, including but not limited to visitors, sellers, customers, merchants, and/or content contributors.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of this website, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions in this agreement, please do not access or use this website or service. If these Terms of Service are considered an offer, then acceptance is solely based on these Terms of Service.

Any new features or tools we add to the existing website will also be subject to these Terms of Service. You can view the latest version of the Terms of Service at any time through this page. We reserve the right to update, change, or replace any part of these Terms of Service at any time. It is your responsibility to check this page periodically for changes. Your continued use of or access to this website constitutes your acceptance of such changes.

Our website is hosted on Shopify Inc. They provide us with an e-commerce platform that allows us to sell our products and services to you.

Section 1 - Online Store Terms and Conditions

By agreeing to these Terms of Service, you acknowledge that you are at least of the legal age in your country, or that you have reached the legal age in your country and have given us your consent to allow any of your minor dependents to use this website. You may not use our products for any illegal or unauthorized purpose without our express written permission, nor may you violate any laws (including but not limited to copyright laws) in your jurisdiction when using this service. You may not transmit any worms or viruses or any destructive code. Violation of any Terms of Service will result in immediate termination of your service.

Section 2 - General Conditions

We reserve the right to refuse to provide services to anyone at any time for any reason.

You understand that your content (excluding credit card information) may be transmitted in an unencrypted manner and involves (a) transmission over various networks; and (b) modifications to adapt to the technical requirements of various connected networks or devices. Credit card information is always encrypted during network transmission.

Without our express written permission, you agree not to copy, reproduce, create derivative works of, sell, resell, or utilize any part of the Service, your use or access to the Service, or any content obtained through any contact method that provides the Service, including but not limited to browsers, sellers, customers, merchants, and/or content contributors. The headings in this Agreement are for convenience only and do not in any way limit or affect these Terms of Service.

Section 3 - Accuracy, Completeness, and Timeliness of Information

We are not responsible for any inaccurate, incomplete, or outdated information provided on this website. The information on this website is for general reference only and should not be used as the sole basis or means for making decisions without consulting more accurate, complete, or timely primary sources of information. Reliance on any material on this website is entirely at your own risk.

This website may contain some historical information. Historical information is for reference only and not current information, and we assume no responsibility for it. We reserve the right to modify the content of this website at any time. However, we have no obligation to update any information on this website. You agree that it is your responsibility to monitor changes to this website.

Section 4 - Modifications to Services and Prices

Prices of our products are subject to change without notice. We reserve the right to modify or discontinue the service (or any part thereof) at any time without notice. We are not responsible for any modifications, price changes, suspensions, or discontinuations of service, and have no obligations to you or any third party.

Section 5 - Products or Services (if applicable)

Some products or services may be available exclusively online through our website. These products or services may be available in limited quantities and are returnable or exchangeable only according to our return policy. We have made every effort to accurately display the colors and images of our products on the website. However, we cannot guarantee the accuracy of any colors displayed on your computer monitor.

We reserve the right to restrict the sale of our products or services to any person, geographic region, or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantity of any products or services we offer. All descriptions of any product or product pricing are subject to change without notice and at our sole discretion. We reserve the right to discontinue any product at any time. Any offer for any product or service on this website is invalid in prohibited regions.

We do not guarantee that the quality of any product, service, information, or other materials you purchase or obtain will meet your expectations, nor do we guarantee that any errors in the service will be corrected.

Section 6 - Accuracy of Billing and Account Information

We reserve the right to refuse any order you submit. We may, at our sole discretion, limit or cancel the quantity that an individual, household, or order can purchase. These limits may include orders placed under the same customer account, the same credit card, and/or using the same billing and/or delivery address. If we change or cancel an order, we may attempt to contact you via the email and/or billing address/phone number provided at the time of ordering. We reserve the right to restrict or prohibit orders from resellers, resellers, or distributors.

You agree to provide current, complete, and accurate purchase and account information for all purchases you make through our website. You agree to update your account and other information promptly, including your email address, credit card number, and expiration date, so that we can complete your transactions and contact you if necessary.

For more details, please see our return policy.

Section 7 - Optional Tools

We may provide you with access to third-party tools, but we neither monitor them nor have any control or input rights over them. You acknowledge and agree that we provide access to these tools "as is" and "as is" without any warranties, representations, or conditions. We are not liable for any damages arising from your use of optional third-party tools. Your use of any optional tools offered on the website is entirely at your own risk and judgment, and you should ensure that you are familiar with and approve the terms of the relevant third-party providers.

We may also offer new services and/or features through the website in the future (including the release of new tools and resources). These new features and/or services will also be subject to these Terms of Service.

Section 8 - Third-Party Links

Some content, products, and services in our services may contain third-party materials. Third-party links on this website may redirect you to third-party websites that are not affiliated with us. We are not responsible for reviewing or evaluating the content or its accuracy, we provide no warranty, and we assume no responsibility for any third-party materials or websites, nor for any other third-party materials, products, or services.

We are not liable for any damages or losses relating to the purchase or use of goods, services, resources, or content on any third-party website. Before purchasing or using third-party products or services, please carefully review the third party's policies and practices and ensure that you understand and agree to their terms. Any complaints, claims, concerns, or questions regarding third-party products should be directed to the third party directly.

Section 9 - User Comments, Feedback, and Other Submissions

If you submit specific materials at our request (e.g., competition participation), or if you transmit creative ideas, suggestions, proposals, plans or other materials (collectively, the “Comments”) by email, mail or other means without our request, you agree that we may at any time at our discretion edit, copy, publish, distribute, translate or otherwise use any Comments you provide to us in any medium without (1) confidentiality; (2) payment; or (3) response to the Comments.

We may, but are not obligated, monitor, edit, or remove any content that we determine to be illegal, offensive, threatening, defamatory, slanderous, pornographic, obscene, or contrary to any party's intellectual property rights or these Terms of Service.

You agree that your comments will not violate any third party's rights, including copyright, trademark, privacy, personality, or other personal or proprietary rights. You further agree that your comments will not contain defamatory or other illegal, abusive, or obscene material, nor will they contain any computer viruses or other malicious code that may in any way affect the operation of the Service or any related website. You must not use a false email address, impersonate another person, or otherwise mislead us or any third party about the source of your comments. You are solely responsible for any comments you make and their accuracy. We assume no responsibility for any comments posted by you or any third party.

Section 10 - Personal Information

The use of your personal information submitted through this website is governed by our Privacy Policy. To view our Privacy Policy, please visit https://www.owr.com.hk/en/pages/privacy-policy.

Section 11 - Errors, Inaccuracies and Omissions

Occasionally, typos, inaccuracies, or omissions may appear on our website or services related to product descriptions, pricing, promotions, offers, shipping costs, delivery times, and availability. We reserve the right to correct any errors, inaccuracies, or omissions and may change or update information about the services or any related websites or cancel orders (including after you have submitted an order) without prior notice.

Unless required by law, we have no obligation to update, modify, or clarify any information on the Service or any related websites, including but not limited to pricing information. The absence of a specified update or refresh date on the Service or any related websites should not be construed as indicating that all information on the website has been modified or updated.

Section 12 - Prohibited Uses

In addition to other prohibitions set forth in these Terms of Service, you are prohibited from using this website or its content for the following purposes: (a) any unlawful purpose; (b) inciting others to perform or participate in any unlawful act; (c) violating any international, federal, provincial, or state statute, rule, law, or local ordinance; (d) infringing or violating our or others' intellectual property rights; (e) harassing, insulting, harming, defaming, slandering, intimidating, or discriminating on the basis of sex, sexual orientation, religion, race, age, ethnic origin, or disability; (f) submitting false or misleading information; (g) uploading or transmitting viruses or any other type of malicious code that will or may in any way affect the functionality or operation of the Service or any related website, other website, or the Internet; (h) collecting or tracking the personal information of others; (i) sending spam, fraudulent emails, phishing emails, text fraud, spidering, crawling, or scraping; (j) any obscene or immoral purpose; or (k) interfering with or circumventing the security features of the Service or any related website, other website, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any prohibited use.

Section 13 - Disclaimer; Limitation of Liability

We do not guarantee that your use of the Service will be uninterrupted, timely, secure, or error-free. We do not guarantee that the results you may obtain from using the Service will be accurate or reliable. You expressly agree that we may remove or cancel the Service at any time indefinitely without notice. You expressly agree that your use of or inability to use the Service is entirely at your own risk. Except as expressly stated, the Services and all products delivered through the Service ("as is") are provided without any warranties or conditions of any kind, express or implied, including all implied warranties of merchantability, fitness for a particular purpose, durability, title, and non-infringement.

Under no circumstances shall the Company, its parent company, subsidiaries, affiliates, partners, officers, directors, employees, agents, contractors, interns, suppliers, service providers, or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages, including but not limited to loss of profits, loss of revenue, loss of savings, loss of data, replacement costs, or any similar damages, whether based on contract, tort (including negligence), strict liability, or other liability, relating to or in any way related to the use of the Service or any products obtained through the Service, including but not limited to any loss or damage arising from any error or omission in the Service. Because some countries or jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, our liability in such countries or jurisdictions shall be limited to the maximum extent permitted by law.

Section 14 - Compensation

If we are subject to any claim or demand from any third party, including reasonable legal costs, arising from your breach of these Terms of Service or any document referenced therein, or your violation of any law or the rights of any third party, you agree to indemnify and hold harmless us and our parent company, subsidiaries, affiliates, partners, officers, directors, agents, licensors, service providers, subcontractors, suppliers, interns and employees.

Section 15 - Divisibility

If any provision of these Terms of Service is held to be illegal, invalid, or unenforceable, such provision shall be enforced to the fullest extent permitted by law, and the decision to hold such provision invalid shall not affect the validity and enforceability of any other remaining provisions of these Terms of Service.

Section 16 - Termination

All obligations and liabilities incurred by either party prior to the termination date shall remain in effect for all purposes after the termination of this Agreement. These Terms of Service shall expire on the date of termination by either you or us. You may terminate this Agreement at any time by notifying us that you no longer wish to use our Services or cease using our website. We may also terminate this Agreement at any time if we unilaterally believe that you have failed to comply with, or we suspect that you have failed to comply with, any term or provision of these Terms of Service, in which case you shall still be liable for all due payments on or prior to the date of termination; and/or may therefore refuse you access to some or all of our Services.

Section 17 - Complete Agreement

Our failure to exercise or enforce any right or provision granted by these Terms of Service shall not constitute a waiver of such right or provision. These Terms of Service and any policies or operating rules we have on this website or in connection with the Service constitute the entire agreement and understanding between you and us, and govern your use of the Service, superseding any prior or contemporaneous agreements, communications, and recommendations between you and us, whether oral or written (including, but not limited to, any prior versions of these Terms of Service). Any ambiguity in these Terms of Service shall not be construed as adverse interpretation by the drafters.

Section 18 - Governing Law

These Terms of Service and any separate agreements we make regarding the provision of services shall be governed by and construed in accordance with the laws of the Hong Kong Special Administrative Region of the People's Republic of China. You agree to submit to the non-exclusive jurisdiction of the courts of Hong Kong.

Section 19 - Changes to the Terms of Service

You can view the latest version of the Terms of Service at any time through this page. We reserve the right to update, change, or replace any part of these Terms of Service by posting updates and changes on our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or services after we post any changes constitutes your acceptance of such changes.

Section 20 - Language

In case of any discrepancy between the Chinese and English versions, the English version shall prevail.

Section 21 - Contact Information

Questions regarding the Terms of Service should be sent to inquiry@owr.com.hk .

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