OWR website is officially live! Discover products tailored to your sleep wellness! Free shipping on purchases over HKD 400!
About OWR
OWR—Our Wellness Ritual—is a curated
sleep and wellness destination designed to support the natural rhythm of rest, renewal, and awakening.
OWR ( pronounced like "hour ") focuses
on "time" and selects products that can protect your health at different times—making you more relaxed before bed, sleep better at night, and more energetic in the morning.
OWR is built around make optimize every hour of your day by helping you develop better wellness rituals for each hour of the day.
We have carefully curated a diverse range of products to help you easily prioritize your health , accompanying you from morning till night as you move towards a balanced and fulfilling life. Rather than endless choice, we
offer a considered edit of sleep-wellness essentials—each selected for quality, scientific verification, environmental considerations and alignment with holistic well-being.
Our collection spans the full journey from evening to morning, including:
- Sleep accessories and bedding
- Wellness and recovery devices
- Aromatherapy and sensory rituals
- Apparel and lifestyle pieces
At the moment, we are working to enhance your sleep experience and hope to offer consultations and tailored configurations.
Please stay tuned by following our social media pages @owr_hk on Instagram.
Absolutely. Our team is here to assist with orders, brand connections, and general guidance.
Reach out through our contact page or support email:inquiry@owr.com.hk , and we’ll respond as soon as possible.
Aftercare services—including warranties, repairs, replacements, and personalized support—are handled directly by each brand.
Many of our partners offer extended care or tailored services as part of their commitment to long-term wellness. Specific details are provided on individual product pages or included with your purchase.
Every brand on OWR is thoughtfully curated through a rigorous review process grounded in trust, intention, and balance:
Scientific Integrity
Products are supported by scientific research or recognized medical expertise—so each offering is designed to help you rest deeper, wake clearer, and feel better every day.
Distinctive Design & Innovation
We seek out emerging technologies, award-winning design, and considered craftsmanship—products you won’t find everywhere, chosen for both function and form.
Our Earth Promise
Wellness should never come at the expense of the planet. We partner with brands that demonstrate care for environmental responsibility, materials, and long-term impact.
If you’re a brand looking to partner with us, please contact at partner@owr.com.hk.
Shipping, Returns, and Warranty Questions
Online products are fulfilled by the manufacturing brands.
Delivery times and methods may vary depending on the product and origin. If your order includes items from multiple brands, shipments may arrive separately.
As shipments are fulfilled by individual brands, return policies will be subject to the brand’s guidelines.
- Return eligibility and timelines vary by product and brand
- Certain items—such as personal wellness products, supplements, or customized pieces—may be final sale
We encourage reviewing the return details listed on each product page before completing your purchase.
To begin a return, please contact OWR customer support through your account or order confirmation.
We’ll guide you through the process and connect you directly with the brand partner to ensure a smooth and transparent experience.
Refunds are issued by the brand partner once the return is approved and received, in accordance with their stated policy.
Processing times may vary depending on the brand and payment method.
Aftercare services—including warranties, repairs, replacements, and personalized support—are handled directly by each brand.
Many of our partners offer extended care or tailored services as part of their commitment to long-term wellness. Specific details are provided on individual product pages or included with your purchase.
Account Questions
No, you don't have to create an account. However, we strongly recommend that you create an account so that you can take advantage of the various benefits it offers. For example, you will be able to access your account easily the next time you visit us, and you will also be able to get personalized recommendations and services tailored to your needs. By creating an account with us, you will be able to make the most out of our services and save time in the future.
If you have forgotten your password, don't worry. You can easily reset it by clicking the 'forgot password' link. Once you click the link, you will receive an email with instructions on how to create a new password. Follow the instructions to set a new password that is secure and easy to remember. Remember to keep your password safe and never share it with anyone.
